Legal Terms and Conditions
All trademarks are the property of their individual holders. UVCbox Canada Inc does not claim to be endorsed or affiliated in any way by any company or trademark holder or their agents, employees and owners. UVCbox does not credit any video footage used as their own or representative of UVCbox product. If a trademark is infringed please contact UVCbox for removal. You agree that you are of legal age to use our website.
Stock charts definition:
In stock - Item in stock ready to ship same or next business day
Pre-order stock - Incoming stock. Shipping times range from 60-120 days from order date. No cancellations of pre-orders.
Limited stock - Depending on supply and originating warehouse of shipment. Shipping times range of 15-45 days. Can be cancelled and refunded prior to shipment.
No stock pre-order - No current date for stock. Shipping times range from 90-120 Days.
5 Day return from date of delivery of shipment with RMA number.
Any claims of fraud will be investigated with providing funding information of your purchase. If a charge back is received with a legitimate claim it will be refunded immediately. If a charge back is received without merit or if it is a result of not reading the policies as outlined here and on each page of the website including checkout and purchase page. UVCBOX will pursue client civily for punitive damages and penalties associated with the account. Losing party shall also be liable for legal fees associated with any such action.
All items returned must be returned with RMA# and in the same condition as sent with all accessories and tags and shipping tracking number before any refunds can be processed. No refunds without proof of purchase and proof of return with the item being in resell-able condition upon return with original packaging and all accessories. Purchaser is responsible for return shipping cost. 35% Restocking fee per item on business products. If product return is not accepted the item can be returned to buyer at the cost of the buyer within 3 business days. Return processing takes 15-90 business days with warehouse times not guaranteed. If a return is not processed within 90 business days by warehouse the refund will automatically be issued with any restocking fees applied. RMA# is required for returns.
Shipping timeframe is not guaranteed, this is no general guide. Order processing from our facility is five to seven business days. Shipping depending on destination can take up to 30 days depending on status of courier through international shipping, UVCbox is not responsible for any duties, taxes or fees levied during shipment. Thirty day return policy is from date of receipt of shipment not of purchase.
Natural wear and tear can be expected during the lifetime of your phone or anything exposed to Sunlight and UV. Some of these changes are naturally occurring, such as changes due to the suns UV exposure. All surfaces experience some natural aging as a result of UV rays. UVC box users accept the responsibility to inform themselves before using our products. UVC box is not responsible for any changes incurred to devices or accessories.
WHAT INFORMATION DO WE COLLECT, AND HOW DO WE COLLECT IT?
We may collect personally identifiable information when you interact with or purchase from us. This information may include:
Your name, address and phone number
Your mailing and billing address
Your e-mail address
Any other information that we may voluntarily collect from you on our website or through alternate means
We may use this information in accordance with this policy, and we may also use this information to improve our products, services and advertising.
USE OF ONLINE TECHNOLOGY AND COOKIES
We do use online tools to help us recognize you when you visit our website. To assist us in personalizing your experience, to better serve your needs and to simplify our user’s navigation, we may receive information when you visit our websites and store it in our log files. This information includes IP addresses, browser type and language, clickstream data, referring and exit pages, and other information stored using a cookie.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use your personal information to conduct our normal business, namely for the fulfillment of our products. Here are other examples of how your personal information may be used:
To place and fulfill your order.
To understand what our users want, and develop new products and services.
We may use third-party advertising and marketing companies to aid in serving relevant site content to users or to serve ads on our behalf. These companies may employ cookies and web beacons to measure advertising effectiveness. This gives us insight into what pages are visited the most, what products are being received the best, and other information to help us enhance your experience. Any information collected via cookies and web beacons by third parties is not linked to personal information collected by UVC BOX.
To contact you regarding upcoming product launches, deals and other communications. If you have opted in to our email newsletters, you can opt out at any time from an email itself.
When we have believe it is necessary to protect our rights or the rights of our customers or when required by law.
To gather market research information about our customers and to analyze behavior and needs for internal use.
To communicate any opportunities the user voluntarily participated in (promotions, contests, community, etc).
For areas on this Site that require user-supplied information or communications, such as bug reports, customer testimonials, or E-mail correspondence (collectively, 'User Content') you grant UVC BOX an unrestricted, worldwide, irrevocable license to use, modify, reproduce, display, perform, and distribute such User Content. However, we will not release your personal information, e-mail address, name or otherwise publicize the fact that you submitted such User Content to us unless: a) you grant us permission to do so; b) we first notify you that the User Content you submit will be published or otherwise used with your name on it; or c) we are required to do so by law.
We honor and respect children’s privacy. We will not knowingly or intentionally collect information from children under 13 years of age. If you are under the age of 13, please do not submit any personal information to us, and rely on a parent or guardian to assist you. If we find that any personal information is collected from a person under the age of 13, we will remove the information from our database.
We use Secure Socket Layer (SSL) technology to encrypt any data you provide when placing an order with us via our web store.
If you are purchasing our products and services from one of our distributors, please refer to their privacy policies.
While UVC box has been tested and proven safe for use on phones, some low quality phone cases may experience discoloration over time similar to prolonged outdoor exposure. For this reason, UVC box recommends using high-quality cases from reputable manufacturers.
If you believe that Content uploaded to or processed through the Service infringes your intellectual property rights or otherwise violates this Policy, you may notify us immediately.
You agree to indemnify and hold UVC box and its owners, shareholders, directors, officers, managers, employees, representatives, agents, subsidiaries, affiliates, successors, business partners and assigns (collectively, the “Indemnified Parties”) harmless from and against any and all damages, losses, costs or expenses (including, without limitation, attorney fees and costs at trial and on appeal) incurred in connection with any third-party suit, claim, demand or action brought against any of the Indemnified Parties arising from or relating to your use of the Service, your Content, or your breach of this Agreement (individually and collectively a “Claim”). UVC box has the right to control the defense, settlement, and resolution of any Claim, at your sole cost and expense. In no event may you settle or otherwise resolve any Claim without our express written permission.