All You Need

To Know

 

Shipping

Policy

We ship your UVCBOX as soon as your order is processed. We take pride in packaging and shipping quickly. The same level of efficiency we put into manufacturing goes into getting it to you fast. We ship using Standard/International Canada post , UPS AND FedEX.

Please note, due to Covid-19 Canada Post and other couriers are experiencing delays in processing shipments. Currently non essential items are being delayed by shippers. We have no control over shipping times. We apologize for the inconvenience, please bear with us during this pandemic crises. Outstanding orders - Shipping for UVCBOX 4 Pro Plus will finish by October 30, 2020. If your order has not been received by then please email us for tracking confirmation.
 

UVCBOX 4 Pro Plus  - Sold Out!
UVCBOX Air: 8-11 weeks from order date. Express 2 day shipping. UPS
UVCBOX Light: 3-4 weeks from order date. Express 2 day shipping. UPS
UVCBOX Gun: 2-4 weeks from order date. Express 2 day shipping. UPS
UVCBOX Robot: Please contact for quote

 

Refund & Exchange

UVCBOX 4 Pro plus always gives you a hassle free refund or exchange.

Open box 4 Pro Plus will not be accepted until November 1st, 2020. RMA# issued for returns within 30 days of receipt will be valid until December 1st, 2020.

 

We create a high quality product because we care about making your life better. We are confident that you will love UVCBOX as much as we do. We back our commitment to your satisfaction with a 30 Day Money Back Guarantee. We want you to be happy so if you are not completely satisfied we work hard until you are.  Additional refund terms and conditions can be found on the policies page.

 

If by chance your UVCBOX arrives damaged or defective or if for any reason you are not fully satisfied please email hello@uvcbox.ca. We will take it back and quickly send you a replacement. You will get a Return Merchandise Authorization Number (RMA#) along with shipping instructions. Simply return it in the same new condition as it arrived in with the original packaging and accessories. Refunds can only be processed once items are returned. Once we receive it we will promptly process your refund, no questions asked. 

 

2 Year

Warranty

UVCBOX offers a 2 Year limited manufacturers warranty covering all components.

 

Our Research and Development Team is always creating, innovating and improving UVCBOX technology to make it the best it can be. If there is any issue with your device email to hello@uvcbox.ca for an RMA# and shipping instructions. 

 

Our two year coverage protects you from all manufacturing defects and faulty components inside the device. Warranty does not cover misuse of device and damage from liquids, drops or any other non-intended uses. We will replace your UVCBOX with a brand new unit, never refurbished. Simply send it back in original packaging and accessories. We will quickly and efficiently take care of the rest.

*All e-mails are answered within 24 hours. Please check your Spam/Junk folder.

Contact Us

hello@uvcbox.ca

1.844.4UVCBOX 882269

350 7 Avenue SW
Calgary, AB T2P 3N9

Customer Service:

Shipping   Refund  Warranty

2020 Terms and Conditions I Privacy Policy I From our family to yours.

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